Shipping & Delivery

As Orchid collections are sourced from all around the globe your order will be delivered within approximately 10 working days. Whether Orchid is shipping to your home, to your work, or to a gift recipient, the delivery will be totally discreet. Our packaging makes no mention of the nature of the contents, so your goods will arrive without a hint of what's inside. All of our orders are shipped in plain packaging with ‘Orchid du Bois’ as the sender. Though we love our logo, it does not appear anywhere on the outside of the shipping box. Inside the plain shipping box however, you will find our elegant, distinctive packaging. Whether you’re buying for yourself or for another, opening a package from Orchid is always a pleasure.

Orchid delivers nationwide for a flat fee of $10. For international orders please email us and we will do our best to assist you.

All orders will be sent by Post Haste couriers with a track and trace ID. A signature will be required upon delivery. You should expect to receive your order within 1 to 2 working days from the date it is sent. Rural addresses may take longer. Orchid will deliver your order to the address given at the time of purchase. Once your order has been delivered to the address supplied the risk of damages transfers to the recipient/purchaser.

Orchid will not be held responsible for any delays or non-delivery due to circumstances out of our control. This includes delays from our courier company or any force majeure event.

Orchid endeavours to have all orders delivered by the estimated date but cannot guarantee this. You agree that Orchid will not be held liable for any losses or damages incurred by a late delivery.